In this episode, Dave and Jamison answer these questions:

1. How do you mentor a junior-level contractor?

   My company has been hiring a lot of contractors lately. Sometimes they hire out a full team form the contracting shop to build a particular feature. Other times, it’s an individual developer, but with the same general mandate: implement some specific set of features from our backlog over x number of months, then move on to the next project somewhere else. Generally this happens when we have extra budget that needs to be spent for the year, etc.

   It works well enough when the contractor is experienced and able to self-direct and focus on just getting the work done; but sometimes the contractor is less-experienced and needs lots of guidance and mentorship.

   Hiring and mentoring a less-experienced full-time developer is a long term investment. Over time that person will become more productive and hopefully stay with the company long enough to provide a net benefit. But when the person is only contracted for a short time, it seems we’re effectively paying the contracting agency for the opportunity to train their employees for them.

   As a senior engineer / tech lead, should I devote the same amount of time to mentorship and growth of these contractors, or should I just manage their backlog and make sure they only get assigned tasks that are within their ability to finish before the contract runs out?

2. Hello, I have a really hard time not attaching my identity to my work. I know I’m not supposed to, but i really take pride in what I do and i feel like if I don’t, my performance would take a hit. But where this really bites me is taking it really personally when things go wrong (like when a customer submits a bug report and I find that it was something I wrote, or when I take down prod and have to involve a whole bunch of C suite people to address and post mortem the issue). I understand humans make mistakes but it eats me up so much inside every time. I know all these things but I have a hard time really internalizing them especially when things go south at work. What are some practical ways I can train myself to approach things without emotion?

In this episode, Dave and Jamison answer these questions:

1. Listener Davide says,

   I have a lot of ideas for significantly improving manufacturing processes, but management wants us to focus on business “priorities”. These are fun tasks such as making sure part numbers are replicated in two disconnected systems that have no way of talking to each other. Makes getting Master’s degree feel like time very well spent.

   I end up setting aside some time and doing the legwork for my improvements in secret, and showing my boss when the solution is 90% there. I have a fear that they think the solution appeared out of thin air and required no work, but also if I told them in advance I was going to spend time on it, I would get told off and forbidden from doing it.

   Am I alone in this? Am I stupid? Should I quit my job? Have I written too much? Is the world really relying on a handful of Excel spreadsheets which are keeping us one circular reference away from total annihilation?

   Thanks for reading this far, and greetings from a listener from some place in England.

2. Sorry for the long question and thanks in advance for any help or advice :)

   I’ve been working for a small 20-year old B2B company. It makes money. The work-life balance is amazing. Our workdays are 6 hours, and we are remote. On busy days, I may work 3 hours a day. So everything is great.

   But I hate it. I have no interest in the product. Everyone picks one ticket and goes to their corner to fix it. No collaboration unless necessary, which is rare because there are no complex challenges. I feel no one in the company is ambitious technically. It feels like I’m not growing and learning.

   My previous company was the exact opposite. Brilliant invested colleagues. Lots to learn and I was always inspired to work with them and learn from them. I felt like the stupidest person in the room. They cared about technical decisions and problems a lot. It was as close to my ideal workplace as it could be (the product was meh, and the management sucked). But I got laid off after 5 months of being there.

   Now whenever I talk with anybody about how I feel demotivated, and lifeless, and want to move on from this company, they say I’m crazy. And if I’m looking to learn and grow I have all the time in the world. I want to be in an environment that challenges me, inspires me, and pushes me to learn during work hours at least. I fear that if I stay here for a few years, I will not have the experience and resume needed to move to a company like the one I was in before I got laid off.

   Am I wrong to want to move out of this company in this situation?

In this episode, Dave and Jamison answer these questions:

1. I’ve recently started a new Gig as a Senior Developer/Tech Lead at a company where we are our own clients, using the software we develop in-house.

   I’m encountering a bit of a hiccup, though. Our product owner, is primarily focused on support and doesn’t provide formal Acceptance Criteria. This means I spend a lot of time sending follow-up emails to confirm our discussions, drafting these criteria myself, and handling the management of boards and work items. Another challenge is our product owner’s enthusiasm. He’s full of ideas and tends to expand the project scope during our meetings, perhaps not fully realizing the additional development work and the impact on our timelines. I sometimes think that if he wrote down his thoughts, it might give him a clearer picture of the challenges we face in development in keeping up with these changes.

   I’m in a bit of a quandary here. How can I gently nudge him to take on some of these tasks, or should I discuss with my boss how this is taking up about 1 to 1.5 days of my week? While I’m more than willing to handle it, especially with the prospect of moving into a management role, I also don’t want to set a precedent that creating Acceptance Criteria and managing Work Items are part of a developer’s job scope – at least not to this extent. Any thoughts?

2. Sean asks:

   Hi Soft Skills Engineering,

   I love your podcast and I have a question for you. I have a very good memory and I can recall details from a long time ago. This sounds like a great skill, but it also causes me some problems at work.

   Often, I get asked questions by my colleagues or my boss that are not related to my current tasks or responsibilities. For example, they might ask me about the content of an email that they sent or received a year ago, or the outcome of a meeting that I attended (but also did they). They ask me because they know I probably remember, and they want to avoid searching for the information themselves.

   This annoys me because it interrupts my work and makes me feel like a human search engine. I want to be helpful, but I also want to focus on my actual work. I can’t redirect them to my boss, because he has a very bad memory himself.

   How can I deal with this situation without being rude or lying about my memory? How can I set boundaries and expectations with my colleagues and my boss? And without gaslighting them into thinking I already answered their questions, of course.

   Thank you for your advice.